Recognizing the unprecedented and extraordinary times COVID-19 has introduced, VIP Webinars remains committed to providing the best service and support to our clients and consumers, while also securing the safety of our staff and our systems. Our call center and support teams are here to help.
Our call center agents have been effectively repositioned under government stay-at-home mandates and will continue to provide the best possible resolutions for you. Please don't hesitate to use our help desk, whatsapp, or email if we can be of assistance.
Orders are shipped UPS Ground or when international, 1st Class US Mail (includes tracking number when International). Generally, most domestic orders will arrive within 3-5 business days after they have been shipped; however, some may take as long as a week. Post-pandemic shipping times can vary and are not easily predicted. International orders may take several weeks, depending on the postal service and customs agencies of receiving countries. All orders will be shipped as soon as items are in stock. If there is a back order for anything, you will be notified when products are to be shipped. Cost of shipping may depend on how far we have to ship and the total weight of your order.
All orders are made after you place the order. Depending on how many orders we receive during a sale, the shipment of your order could be delayed up 14 days.
VIP Webinars does not make any claims that our content will conclusively prevent or heal medical, mental, or financial conditions. Customers are responsible for their own decisions and for further reading and researching presented topics or issues. VIP Webinars is merely a "stage" for independent performers. Performers are not employees and are solely responsible for any stated promises, guarantees, or offers associated with their name or brand to audiences and fans.
We are not responsible for outcomes based on customer’s personal decisions. Opinions expressed in Webinars or associated media are exclusively those of the presenting host and do not reflect nor represent VIP webinars or Audiences United, LLC. Likewise, if a presenter (host) chooses not to supply promised or obligated subscription or membership content, that same presenter (host) is solely responsible for any and all such unfulfilled obligations. VIP Webinars will gladly furnish appropriate presenter (host) direct contact and their customer service information, Due to the independent nature of performer (hosts), VIP Webinars is not liable for any performer's (host's) personal decisions or performance alterations that might affect their promised delivery of assets or content.
3. Paying for Your Subscription
Except for any free trial period, or other exception we may grant from time to time, you must pay the subscription price specified for the Service. Payment obligations are non-cancelable and, except as expressly stated in these Terms, fees paid are non-refundable. If we agree to invoice you, full payment must be received within 30 days from the invoice date. Fees stated are exclusive of any taxes, levies, duties, or similar governmental assessments of any nature, including, for example, value-added, sales, use, or withholding taxes, assessable by any jurisdiction (collectively, “Taxes”). You will be responsible for paying all Taxes associated with your subscription or purchase, except for those taxes based on the Company’s net income.
All subscriptions automatically renew for an additional period equal to the preceding subscription term; and (ii) subject to any price increase (see below), the pricing during any automatic renewal term will remain the same as it was during the immediately prior term; provided, however, that either you or the Company may elect to terminate your access and use rights as of the end of the then current subscription term at any time.
The Company accepts certain debit and credit cards as well as other forms of electronic transfers as acceptable payment methods for the Service (each, an “Accepted Payment Method”), subject to the procedures and rules contained in these Terms and any applicable contract with the provider of the Accepted Payment Method. Accepted Payment Methods may vary by country or by certain features of the Service and may change from time to time. In order to facilitate the charging and payment for your subscription, you agree that we have permission to retain and/or share with financial institutions and payment processing firms (including any institutions or firms we retain in the future) information regarding your purchase and your submitted payment information in order to process your payment, and to use your you Information to provide you with notices and disclosures relating to renewals and recurring charges.
We may change the price of any Service from time to time, and add new fees and charges for certain features or to reflect a change in business or legal rules, but we will provide you with advance notice of changes in recurring subscription fees. Any increase in charges for the same Service shall not apply until the expiration of the then current subscription term, and would become effective no sooner than the next time you would be charged for such Service. If you do not agree to pay the new price or other applicable charges, you may elect not to renew the Service subscription before the price change goes into effect, which cancellation would be effective at the expiration of your then current subscription term.
Paying our Payment Processor
When you pay for the Service, you are granting us the irrevocable right and permission with respect to such purchase to provide your personal data and payment information to any third-party payment processor we contract with (such as Stripe and/or one of its financial service providers) on your behalf, and to grant such firm(s) (and/or one of their respective financial service providers) the rights to collect, use, retain, and disclose such data and information. In addition, you authorize us to (a) obtain and verify your identity as necessary to complete financial transactions, and (b) determine your eligibility and authority to complete such purchase. Please note that your obligation for payment to, and relationship with, such payment processor is a contractual matter between you and such third-party; We are not a party to, or responsible on account of, such contract. While we select our payment processors carefully and enter into detailed agreements imposing performance obligations (including confidentiality) on them, we cannot and do not guarantee their performance. We encourage you to provide any feedback regarding any payment processor with which you do business to us, as we value and use your input in determining whether to continue or end such relationships. If you have any concerns or problems with a payment processor, please contact us at email@example.com as promptly as you can.
Changes to Payment Methods and Account Information
You are responsible for ensuring that your Information, including all payment information (debit or credit card number and expiration date), is accurate and up to date. You may change this information at any time by logging into your account through our app, accessing your account page and making the changes If your payment card expires or the information is otherwise invalid, or you or another party controlling the payment method make changes to your billing account too close in time to when we charge for the Service subscription (so we cannot reasonably act on your changes prior to billing), we will probably not be aware of this, and we will bill the current charges to the card we had on record; the continuation of your Service subscription constitutes your authorization for us to do so, and you remain responsible for any uncollected amounts and any charges incurred by you or us as a result of billing to an invalid card or other payment method.
Costs of Collection; Credit Card Chargebacks
In addition to the fees for the Service, you agree to pay any reasonable costs we incur to collect any unpaid or past due amounts, including reasonable attorneys' fees and other associated costs. Delinquent payments will bear interest at the rate of 1% per month or the highest rate permitted under applicable law, whichever is less, from the payment due date until paid in full. If you purchase a Service subscription with a credit card and then subsequently request your credit card issuer to reverse that payment, we may be charged a fee. Accordingly, in order to enable you to pay fees with a credit card, you acknowledge and agree that we reserve the right to suspend your ability to use the Service until such time as you reimburse us the amount of the fee we were charged by the card issuer.
Services are generally non-refundable. In consideration of the volume of research and production costs to create, produce, write, and maintain our Webinars, Books, Media, and audio archives, performances and recordings are non-refundable. Likewise, we don’t offer refunds if a customer disagrees with research or consultative analysis. We deliver intellectual property at above college-level standards. With audio memberships, if a customer wishes to cancel, they can never rejoin in order to preserve archival integrity and avoid pirating of content.
We also cannot offer refunds for failure to review these facts prior to ordering.
3b. Special Refunds
Webinars may be cancelled by the presenter (lecturer/performer/host) if they do not garner a sufficient quorum for operation. In such an unusual circumstance, the presenter is directly responsible for refunding ticket prices.
4. Ownership of Site Content — Copyrights, Trademarks and Restrictions on Use
This site and all of the content made available on it, including all merchandise, designs, illustrations, photographs, graphics, articles, text, video and audio, all other copyrightable material, all trademarks, trade names, service marks, logos and domain names, and all other forms of intellectual property (“Content”), are owned by VIPwebinars.org or third parties, and are protected from unauthorized use, copying and dissemination by copyright, trademark, publicity and other laws and international treaties. VIPwebinars.org grants to you a non-exclusive, limited purpose license to access and view this site, and to print selected pages that appear on this site for your own personal reference and non-commercial use, but not to otherwise use the Content in any manner not expressly authorized in these Terms and Conditions. Nothing contained in these Terms and Conditions may be interpreted to grant to you any other license or right to access or use any of the Content without the prior written consent of Audiences United, LLC or VIPwebinars.org or any third party owner of the Content. UNAUTHORIZED USE, COPYING, REPRODUCTION, MODIFICATION, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, DISTRIBUTING OR DUPLICATING, OR ANY OTHER MISUSE, OF ANY OF THE CONTENT IS STRICTLY PROHIBITED. As a user of this site, you agree not to use the Content for any unlawful purpose, and not to violate Audiences United, LLC’s rights, or any third party owner’s rights, in and to the Content.
5. Establishment and Use of Your Account
Upon completing the registration process and establishing an account with us, you will be responsible for maintaining the confidentiality of your account and your account password, as well as for restricting access to your computer. You agree to accept responsibility for all activity conducted through your account and with your password.
6. Your Representations and Warranties
By using this site, establishing your account and placing orders for merchandise featured on this site, you are representing and warranting that you are over 18 years of age, that all information that you provide to us is true, accurate and complete, and that you have the authority to provide that information and to place those orders.
7. Restriction of Use or Termination of Your Account
We reserve the right to restrict use of your account, to suspend or terminate your account, to refuse you service and/or to cancel orders that you submit in our sole discretion.
8. Shipping Policies and Procedures
We will not be liable for any loss, damage, cost or expense related to delays in shipment or delivery of merchandise. The risk of loss of, and title to, all merchandise purchased on this site will pass to you upon our delivery of that merchandise to the carrier selected to deliver it.
9. Taxes and Duties or Customs Charges
VIPwebinars.org/Audiences United, LLC may collect sales tax on all purchases of merchandise to be shipped to locations within the United States. Users are responsible for all sales taxes and other taxes, if any, applicable to merchandise shipped to locations outside of California. The rate of sales tax applicable to all merchandise shipped to US locations will be the rate applicable in California at the time of purchase.
10. Disclaimer of Warranties
YOU UNDERSTAND AND AGREE THAT YOU ARE USING THIS SITE AT YOUR OWN RISK, AND THAT THIS SITE IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. VIPWEBINARS.ORG MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE CONTENT, MERCHANDISE OR SERVICES FEATURED ON THIS SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, VIPWEBINARS.ORG DISCLAIMS ALL WARRANTIES WITH RESPECT TO THIS SITE, THE CONTENT, MERCHANDISE OR SERVICES FEATURED, OFFERED AND/OR SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
VIP WEBINARS IS NOT LIABLE FOR THE SUITABILITY OR FUTURE INVESTMENT PERFORMANCE OF ANY STRATEGIES DISCUSSED. USERS ARE ADVISED THAT THE MATERIAL CONTAINED HEREIN SHOULD BE USED SOLELY FOR INFORMATIONAL PURPOSES. WE URGE YOU TO ALWAYS CONDUCT YOUR OWN RESEARCH AND DUE DILIGENCE AND OBTAIN PROFESSIONAL ADVICE BEFORE MAKING ANY INVESTMENT DECISION. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A CUSTOMER’S RELIANCE ON INFORMATION OBTAINED THROUGH OUR SERVICES. OUR CUSTOMERS ARE SOLELY RESPONSIBLE FOR THEIR OWN DECISIONS.
VIPWEBINARS.ORG DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR RELIABILITY OF THE CONTENT, FEATURED ON THIS SITE, INCLUDING WITHOUT LIMITATION THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, PRICE, INDICATION OF AVAILABILITY, OR OTHER INFORMATION FEATURED ON THIS SITE. VIPWEBINARS.ORG DOES NOT WARRANT THAT THIS SITE, THE SERVERS ON WHICH IT RESIDES OR E-MAIL SENT FROM THIS SITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. VIPWEBINARS.ORG WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES. CERTAIN STATE LAWS DO NOT PERMIT LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSIONS OR LIMITATIONS OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE FOREGOING DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS UNDER APPLICABLE STATE LAWS.
11. Links to Other Sites
We may provide links on this site to sites operated by other parties for your convenience. Because we have no control over these sites, we cannot take responsibility for their operation or for the content or merchandise featured on or made available through them. You should carefully review the terms and conditions of use and privacy policies associated with these sites before making any use of them, particularly because these sites may make use of your personally identifiable information in ways inconsistent with the Terms and Conditions described herein.
You agree to indemnify and hold harmless Audiences United, LLC., and its licensees and licensors, and its and their respective owners, employees, contractors, agents, officers and directors, and their respective successors and assigns, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) your breach of these Terms, or c) Content uploaded into the Service.
13. Governing Law and Disputes
These Terms and Conditions will be governed by and construed in accordance with the laws of the State of California, without regard to its principles of conflicts of laws. Any dispute arising between us shall be brought before any court located within the State of California.. By using this site you irrevocably submit to the jurisdiction of the above-mentioned California courts for purposes of resolving any such dispute, and waive any claim or defense of inconvenient forum or lack of personal jurisdiction.
14. Information Collection and Use
VIPwebinars.org/ Audiences United, LLC is the sole owner of all information collected on this site. The information that you supply to us enables us to personalize your experience on this site, to better service your requests, to facilitate our communications with you, and to improve our overall customer service capabilities. The information that we collect from you is used entirely and only by us, except in cases where we use third parties to perform certain functions for us, such as credit card processing, order fulfillment, package delivery or data analysis. In these cases, we provide such third parties with access only to the information that is necessary for them to perform the specific tasks for which they are responsible, and they are not authorized to retain, share, or store that information for any other purpose. We will not share your information with, or sell or rent your information to, any other party for any reason. In the event that we contemplate using your information for any purpose other than those outlined above, we will notify you and provide you with an opportunity to choose not to share your information in the manner proposed.
Use of Log Files
We may use IP addresses to analyze trends, administer this site, track movement and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Although we offer for sale on this site merchandise that may be suitable for use by children, this site does not otherwise cater to children in any way. These Terms and Conditions do not permit the use of this site by, or the sale of merchandise or services to, persons under 18 years of age, nor do these Terms and Conditions refer to the collection of information from, or relating to, persons under 18 years of age.
We have incorporated into this site certain features designed to safeguard information that we obtain from you. For example, when you are asked to enter certain sensitive information (such as a credit card number), that information is protected with encryption software. While we use measures like encryption to protect sensitive information, we also take measures to protect your sensitive information offline. Because our website is an extension of our direct relationship with some customers, our website’s and offline customer databases may be linked. Access to such databases is limited to those employees that require access in order to perform specific functions such as billing, order processing, shipping and customer service, and such access is password protected.
We send to all new registrants an e-mail to verify password and username information. Once you have established an account with us, you will occasionally receive information relating to our new merchandise and service offerings, activities at our website, and other information that may be of interest to you.
Correction/Updating Personal Information
We will continue to make efforts to provide you with simple means by which you may correct, update or remove your personally identifiable information, such as your home address or phone number, from our database. You may do this on this site, by making corrections to the relevant data fields included in your user account, by e-mailing us at: firstname.lastname@example.org.
17. Changes to Site and Terms and Conditions
We reserve the right to change or modify all or any portion of this site, including any and all content, merchandise or services featured on this site, at any time, in our sole discretion. Sales prices for merchandise and services are subject to change without notice, and if merchandise or services are listed at an incorrect sales price, we reserve the right to refuse, cancel or limit any orders placed for such merchandise or services at the incorrect price.
We also reserve the right to change or modify all or any portion of these Terms and Conditions at any time in our sole discretion. At times such changes may be necessary to address the addition or discontinuance of merchandise or services offered on this site, technological changes made to this site, changes made to our business procedures or practices, or other factors. More importantly, we will not be obligated to notify you of these changes as and when they are made. Accordingly, it is important that you review these Terms and Conditions regularly. If you disagree with any change that we may make to these Terms and Conditions, your sole recourse is to discontinue your use of this site.